BMC Remedy Remote Assistant
On-demand engineers ready to support your Remedy™ applications – at a fraction of the cost of typical consulting services. Eliminate in-house training costs and the head aches associated with employee turn-over. Our Remedy experts provide support from our remote location for all your Remedy applications, packaged or custom. No travel costs. You pay only for their time working on your application. This combination of efficiency, peace of mind and readiness is tough to beat. Call us to learn more.

BMC Remedy Software License Sales and Consultation
Fixed or Floating? Read or Write? AR or Application? BMC Software license acquisition can be daunting. Since 1995, our staff has been helping customers define their licensing requirements and purchase exactly what is needed.

BMC Remedy Upgrades and Migrations
Take advantage of the enhancements provided by latest BMC Remedy IT Service Management Suite. Using a custom Remedy AR System application? We can help you upgrade or migrate to BMC Remedy's award winning "out of the box" applications.

BMC Remedy Development
Looking to automate a business process? Would you like to streamline your operations? Let Allegiant Technology help you use the powerful Remedy AR System to make your business more competitive. Already using a custom AR System application? Great. We can help you make it better. We'll review your needs and provide a concise proposal to enhance your system, making it fit your organization perfectly.

Custom Action Request System Development
Take advantage of the powerful Remedy AR System to extend to current utilization into new IT and business applications. Allegiant Technology has built hundreds of custom applications using the Action Request System. We've built popular systems such as:

• Employee Benefits Workflow
• Physical Security
• Incidicent tracking and worklog
• Employee Turn-up and Termination automation
• Service Request Management
• Change Management
• Retail Franchise Management
• IT process Automation
• Asset Discovery and Management

ITIL Consulting
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. Let our engineers’ help you take advantage of these industry best practices in an environment suited to your company’s requirements.

Requirements Analysis (Business Process Engineering)
Our engineers are expert at gathering customer requirements, refining needs, developing best practices, documentation and deploying state of the art business applications. We take advantage of best-of-breed products and customize as necessary. With our iterative requirements gathering process, we determine what is needed now and what can be deployed in a later phase. This ensures an on-time, on-budget deployment.